By downloading or using the Tremora app, these terms will automatically apply to you – you should make sure you read them carefully before using the app. You are not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You are not allowed to attempt to extract the source code of the app, and you also should not try to translate the app into other languages or make derivative versions. The app itself, and all trademarks, copyrights, database rights, and other intellectual property rights related to it, still belong to Marina Soft.
Marina Soft is committed to ensuring that the Tremora app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you are paying for.
The Tremora app stores and processes personal data that you have provided to us, to provide our Service. It is your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. This could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features, and could mean that the Tremora app won’t work properly or at all.
The app does use third-party services that declare their own Terms and Conditions.
Links to Terms and Conditions of third-party service providers used by the app:
- Google Play Services
- AdMob
- Google Analytics for Firebase
- Firebase Crashlytics
- Flurry Analytics
- Mixpanel
- RevenueCat
You should be aware that there are certain things that Marina Soft will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but Marina Soft cannot take responsibility for the app not working at full functionality if you do not have access to Wi-Fi, or if you have used up your data allowance.
If you are using the app outside of an area with Wi-Fi, remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you are accepting responsibility for any such charges, including roaming data charges if you use the app outside your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you are using the app, we assume that you have received permission from the bill payer for using the app.
Marina Soft cannot always take responsibility for the way you use the app. For example, you need to make sure that your device stays charged – if it runs out of battery and you cannot turn it on to avail the Service, Marina Soft cannot accept responsibility.
With respect to Marina Soft’s responsibility for your use of the app, when you are using the app, it is important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Marina Soft accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on iOS (and/or Android) – the requirements for the system (and for any additional systems we decide to extend the availability of the app to) may change, and you will need to download the updates if you want to keep using the app. Marina Soft does not promise that it will always update the app so that it is relevant to you and/or works with the iOS or Android version installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the app and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.
Order Cancellation
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to:
- Goods availability
- Errors in the description or prices for goods
- Errors in your order
- Suspected fraud or unauthorized or illegal transaction
Your Order Cancellation Rights
Any goods you purchase can only be returned in accordance with these Terms and Conditions and our Returns Policy.
Your right to cancel an order only applies to goods that are returned in the same condition as you received them. You should include all product instructions, documents, and wrappings. Goods that are damaged or not in the same condition as you received them, or which are worn simply beyond opening the original packaging, will not be refunded.
We will reimburse you no later than 14 days from the day on which we receive your order cancellation notice. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
You will not have any right to cancel an order for the supply of any of the following goods:
- Goods made to your specifications or clearly personalized
- Goods which by their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over
- Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
- Goods which are, after delivery, inseparably mixed with other items
- Digital content not supplied on a tangible medium if the performance has begun with your prior express consent and you have acknowledged your loss of cancellation right
Availability, Errors, and Inaccuracies
We are constantly updating our offerings of goods on the Service. The goods available may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information. We cannot guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The company reserves the right to revise its prices at any time prior to accepting an order. The prices quoted may be revised by the company subsequent to accepting an order in the event of any occurrence affecting delivery, including government action, customs duties, increased shipping charges, higher foreign exchange costs, and any other matter beyond the control of the company. In that event, you will have the right to cancel your order.
Payments
All goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express, or online payment methods (PayPal, for example). Payment cards are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.
Subscriptions
Subscription Period
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select.
At the end of each period, your Subscription will automatically renew under the same conditions unless you cancel it or the company cancels it.
Subscription Cancellations
You may cancel your Subscription renewal by following the instructions provided by your app store (Apple App Store or Google Play Store).
You will not receive a refund for the fees you already paid for your current Subscription period, and you will be able to access the Service until the end of your current Subscription period.
Billing
You must provide the company with accurate and complete billing information. Should automatic billing fail, the company will issue an electronic invoice, and you must proceed manually with the full payment by the deadline.
If the Subscription has been made through an in-app purchase, all billing is handled by the application store and is governed by the application store’s own terms and conditions.
Fee Changes
The company may modify the Subscription fees at any time. The company will provide reasonable prior notice of any change to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Refunds
Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the company on a case-by-case basis and granted at the sole discretion of the company. If the Subscription has been made through an in-app purchase, the application store’s refund policy will apply. If you wish to request a refund, you may do so by contacting the application store directly.
Free Trial
The company may, at its sole discretion, offer a Subscription with a free trial for a limited period. You may be required to enter your billing information to sign up for the free trial. If you enter your billing information when signing up for a free trial, you will not be charged until the free trial has expired. On the last day of the free trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees.
At any time and without notice, the company reserves the right to modify or cancel the free trial offer.
In-app Purchases
The Application may include in-app purchases that allow you to buy products, services, or subscriptions. More information may be found in your application store’s own terms and conditions or your device’s Help settings.
In-app purchases can only be consumed within the application. If you make an in-app purchase, it cannot be cancelled after you have initiated its download. In-app purchases cannot be redeemed for cash or other consideration or otherwise transferred.
If an in-app purchase is not successfully downloaded or does not work once downloaded, we will investigate and act reasonably in deciding whether to provide you with a replacement or repair. If we are unable to replace or repair the in-app purchase, we will authorize the application store to refund you up to the cost of the relevant in-app purchase. If you have payment-related issues with in-app purchases, you need to contact the application store directly.
Changes to These Terms and Conditions
We may update our Terms and Conditions from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2024-06-15.
Contact Us
If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at marinasgalpha@gmail.com.